Privacy Policy
1. Introduction
Welcome to the website of Moonlight Desserts Limited MOONLIGHT DESSERTS LIMITED. At Moonlight Desserts Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website or interact with our services. By using our Website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Personal Information
When you create an account on our Website, place an order, or subscribe to our newsletter, we may collect personal information such as your name, email address, postal address, phone number, and payment details. This information is necessary for us to process your orders, deliver products, provide customer support, and keep you informed about our latest desserts and promotions.
2.2 Usage Information
We automatically collect certain information about your interaction with our Website, including your IP address, browser type, operating system, referring URLs, pages visited, and the time and duration of your visits. This usage information helps us analyze trends, improve our Website’s performance, and enhance your user experience.
2.3 Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies on our Website. Cookies are small text files that are placed on your device when you visit a website. They allow us to remember your preferences, track your usage of the Website, and provide personalized content. You can usually modify your browser settings to refuse cookies, but this may affect your ability to use certain features of our Website.
3. How We Use Your Information
3.1 Order Processing and Delivery
We use your personal information to process your dessert orders, arrange for delivery, and provide you with order updates. This includes sharing your information with third – party delivery partners who assist us in getting our delicious treats to your doorstep.
3.2 Customer Support
Your information helps us respond to your inquiries, resolve issues, and provide you with the best possible customer service. We may use your contact details to reach out to you regarding your orders, feedback, or any concerns you may have.
3.3 Marketing and Promotions
With your consent, we may use your email address and other contact information to send you promotional emails about our new desserts, special offers, and events. You can opt – out of these marketing emails at any time by following the unsubscribe instructions provided in the emails.
3.4 Website Improvement
We analyze the usage information we collect to understand how visitors use our Website, identify areas for improvement, and develop new features and services. This helps us make our Website more user – friendly and engaging.
4. Information Sharing and Disclosure
4.1 Third – Party Service Providers
We may share your information with trusted third – party service providers who assist us in operating our Website, processing payments, delivering products, and providing marketing and advertising services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
4.2 Legal Requirements
We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or government request. We may also disclose your information when we believe it is necessary to protect our rights, property, or the safety of our customers or the public.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, misuse, and alteration. We use industry – standard security technologies and practices, such as encryption and secure socket layer (SSL) technology, to safeguard your data during transmission and storage. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
6. Your Rights
6.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate or incomplete. You can contact us using the information provided in the “Contact Us” section of this Privacy Policy to exercise these rights.
6.2 Deletion
You may request the deletion of your personal information, subject to legal requirements. We will make reasonable efforts to delete your information within a reasonable time frame, but in some cases, we may need to retain your information for legal or business reasons.
6.3 Opt – Out
As mentioned earlier, you can opt – out of our marketing emails at any time. You also have the option to manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our Website, and the changes will be effective immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your privacy.